Shipping
"HOLIDAY NOTICE: We’re currently away and will resume shipping all orders on January 2, 2025. Thank you for your patience!"
Free shipping & Free return is only available to delivery addresses in the lower 48 United States (U.S.).
For international buyer, please be aware of the customs laws / fees in your country before making your purchase. Import duties, taxes and charges are not included in the item price or shipping cost. These charges are the buyer's responsibility.
Returns & Refunds
We are committed to providing high-quality products and exceptional service. If you're not completely satisfied with your purchase, we offer a hassle-free return policy:
Eligibility: You may return your item(s) within 30 days of delivery for a full refund.
Free Returns: Free returns are available for most items within the lower 48 United States. Exceptions, such as oversized items, will be clearly noted in the product description.
Damaged Items: If your item arrives damaged, please contact us immediately. We will gladly replace the item at no cost to you or provide a prepaid return label.
To process your return, please click here. Follow the steps until you receive a return confirmation and return label. Or, you can also process the return through sending us an email at return@g6collection.com.
If your order is wrong or damaged
Every item is packed with care, however if you encounter a problem, please email us at customerservice@g6collection.com and we will fix the problem within 24 hours.
If you received an incorrect item, we will replace incorrect item and provide you the free return shipping label.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item within 30 days, send us an email at customerservice@g6collection.com and we will provide you further instructions.
